Privacy policy

This privacy policy will explain why Harpefossen collects information about you, how we use this information and how we safeguard your privacy. This privacy policy declaration is regarding treatment of personal information collected by Harpefossen at harpefossen.no and connected digital channels.

Personal information is information related to an identifiable person, such as name, email address, phone number etc.

If you want to know what kind of personal information we keep about you, or you have any other questions, please contact us at post@harpefossen.no

How we collect personal information

Harpefossen store contact information when you contact us by phone or e-mail and when you subscribe to our newsletter.

This is voluntarily provided information, and we will not gather information that is not for your benefit. Information from subscribing to newsletters will be stored in MailChimp. Information from our contact forms will be stored in our e-mail post@harpefossen.no and in our Content Management System (WordPress).

Rules for treatment of personal information

We call the use of personal information for treatment of personal information. This includes gathering, registration, storing, extradition or a combination of these things. Treatment will be regulated by the general data protection regulation. Harpefossen may treat personal information to purposes that keep an eligible interest as long as this does not contradict the privacy of the user. Harpefossen has commercial interests in collecting the users´ IP-address to make services at the web page function optimal.

When and why we collect personal information

We need the information to keep in contact with you and to know your needs in our future relations.

If you have subscribed to our newsletter, we will use your email address to send you our newsletter. We use MailChimp to send out our newsletter. Through MailChimp we can see if you have opened our newsletter and if you have clicked any links. This is useful information for us, we can see what kind of content you find interesting.

Your information will not be used to other purposes than initially intended.

Who will have access to your information?

Only Harpefossen, and our suppliers when necessary, will have access to your personal information.
We will use all caution to make sure that our employees and third-parties with access to your information have the right information to make sure they will treat your personal information in accordance to this agreement and our obligations to the privacy policy law. We never sell any information to third-parties.

How long do we store your information?

If you have a customer relationship with us, we will store your information as long as you are a customer. In cases where we might have a mutual interest in a later cooperation, we will keep your information also after ended customer relation. We will keep necessary information about billing for accounting.

Details about our suppliers

If you have a customer relationship with us, we will store your information as long as you are a customer. In cases where we might have a mutual interest in a later cooperation, we will keep your information also after ended customer relation. We will keep necessary information about billing for accounting.

Our following suppliers might also gather and store information at harpefossen.no

MailChimp

If you subscribe to our newsletters, your e-mail address will be stored to inform you about news and campaigns.

You can at any time change your preferences or unsubscribe to our newsletter via a link at the bottom of every newsletter. Please contact us at post@harpefossen.no if you wish to make any changes or you want to unsubscribe and are unable to do so.

Google Analytics

We gather statistics on how our services are being used. Treatment of this information makes it possible for us to make a better user experience for you. Google Analytics uses cookies to map user activities and trends. We are using this information to improve our web page and to learn about which services that interests you.

You can learn more about how we use cookies here.

Contact via email, phone and text message

As our customer we might contact you via email, phone or text message. This might concern general things regarding your customer relationship with us, for example a confirmation of your ordered goods or services. Your contact information and written correspondence will in these cases be kept.

Your right to access, correct and delete information

If we are treating personal information about you, you have the right to access your information. The IP-addresses we collect are not connected to a person, and therefore we do not know who this is. The access of personal information by Harpefossen is only regarding subscription to our newsletters.
You can ask for a copy of your information. Please contact us at post@harpefossen.no
In the case of wrong or incomplete information, or you are not able to correct it, you may ask us to correct the information.